email-tracking — Documentation

Delivery Tracking & Webhooks

HavenPay receives signed webhook events from Resend, SendGrid, Mailgun, and Amazon SES and writes them to each message record. Status only advances — it never regresses.

Message Log & Stats

Inbound Webhook Endpoints

Configure these URLs in your ESP dashboard. HavenPay validates each signature before processing.

ResendPOST /email/webhooks/resend/

svix-signature (whsec_ secret)

SendGridPOST /email/webhooks/sendgrid/

ECDSA X-Twilio-Email-Event-Webhook-Signature

MailgunPOST /email/webhooks/mailgun/

HMAC-SHA256 X-Mailgun-Signature-V2

Amazon SESPOST /email/webhooks/ses/

SNS auto-confirm + SNS signature

Tracked events

HavenPay records these status transitions per message: sent → delivered → opened → clicked. Negative events bounced and complained are always recorded regardless of current status.